MedFi provides multiple connectivity options to meet the needs of varied client capabilities and requirements. Our technology platforms utilize cutting-edge encryption to ensure the security of all electronic data transmissions. Claim data can be exchanged between MedFi and client organizations in different formats.

Connectivity Options

Direct Connection With MedFi

837 HIPAA Compliant

MedFi receives individual hospital generated electronic UBs during a workday. Claims are routed to the appropriate payers and MedFi specialists pursue collection. MedFi provides a secure HIPAA compliant link to facilitate all data transfers.

HL7 Format

The client forwards claim data directly from their Practice Management System. MedFi's technology architects work closely with clients to ensure that the HL7 formatted data is accurately imported into our claim management system. Claims are created in MedFi's billing system, routed to the appropriate payers and MedFi specialists pursue collection. MedFi provides a secure HIPAA compliant link to facilitate all data transfers.

Through Clearinghouse

837 HIPAA Compliant

MedFi receives a hospital generated electronic UB from a hospital's third party clearinghouse. Claims are routed to the appropriate payers and MedFi specialists pursue collection. MedFi provides a secure HIPAA compliant link to facilitate all data transfers.

Email

MedFi is able to receive claim information as e-mail attachments. Acknowledging that e-mail is relatively insecure and not HIPAA compliant, we will work with our Partners and Clients to create mutually acceptable security solutions to protect data privacy. There are numerous security alternatives available. MedFi's preference is the use of Digital Certificates to create secure e-mail transmissions.

Partners Portal

The Provider Partners Portal is a secure Internet environment providing providers with 24-hour access to their account information. This site was designed to minimize our clients' administrative costs, improve customer service and increase ROI from working with MedFi.

Features

Online Tools

  • Search your account on a claim by claim basis.

Transaction Status

  • View all claims sent to MedFi from a variety of perspectives (e.g. claim volume and claim status) to obtain a 'management' view of transactions submitted.
  • Search for an individual transaction and its current status in MedFi's billing and collections process.

Customer Service

  • Make a customer service request related to billing and collections status and customized reporting etc.

The following features will be added the Partners Portal menu in a timely manner:

  • Online account summary reports
  • Online reporting with the ability to create your own report
  • Online claim submission and reconciliation
  • Access current industry information

Security Measures

MedFi has made a significant investment in leading-edge security software, systems, and procedures to provide our valued clients with a secure environment in which to transact business. We maintain physical, electronic and procedural safeguards to ensure the confidentiality of our clients' data, including the use of Secure Sockets Layer (SSL) technology to encrypt all personal, patient or financial information transmitted between our site and our clients' browsers. SSL is the leading standard for securing World Wide Web transmission.

We require the use of a unique User Id and Password by every subscribed user of the Partners Portal in compliance with HIPAA regulations, and to secure client data from unauthorized access by third parties.

Technical Requirements

Accessing the MedFi Partners Portal requires the use of the Windows operating system (Windows 7/10). The Partners Portal will only work with Windows as the system uses Integrated Windows Authentication (NTLM).
A current browser is also required with the following specifications:

  • IE, Edge, Chrome, Firefox
  • Java Scrip Enabled
  • SSL enabled (128-bit support for encryption)
  • ActiveX controls enabled (MSXML)
  • In-memory cookies enabled
  • Screen resolutions should be 800 x 600 or higher